Privacy Policy

Dubois Auction Company (“Dubois Auction,” “Company,” “we,” “us,” or “our”) is committed to safeguarding the privacy of individuals who access or use our website, services, and auction platform, including those services facilitated through BidWrangler. This Privacy Policy describes the manner in which we collect, use, disclose, and protect personal information.

1. Information We Collect

In the course of operating our business, we may collect personal information that you voluntarily provide, as well as certain information collected automatically through your use of our website and services.

Personal information may include, without limitation, your name, email address, telephone number, mailing address, and payment-related information. In addition, we may collect transactional data, including bid history, purchase records, and account preferences. We also collect certain technical and usage data, such as IP address, browser type, device identifiers, and information concerning your interaction with our website.

2. Use of Information

The information we collect is used for legitimate business purposes, including but not limited to the creation and administration of user accounts, facilitation of auctions and transactions, communication regarding bids and purchases, and the provision of customer support.

We may also use your information to send notifications relating to auction activity, including outbid alerts, payment reminders, and auction announcements. Where permitted by law and based upon your consent, we may send marketing communications via email and SMS messaging. Additionally, we may use collected information to improve our website functionality, enhance user experience, and ensure compliance with applicable legal and regulatory obligations.

3. SMS and Email Communications

By providing your telephone number and/or email address to Dubois Auction Company, you expressly consent to receive communications from us, including both transactional and promotional messages.

With respect to SMS communications, you acknowledge and agree that message frequency may vary, and that message and data rates may apply pursuant to your mobile carrier agreement. Consent to receive SMS messages is not a condition of any purchase. You may revoke your consent at any time by replying “STOP” to any SMS message received from us. For assistance, you may reply “HELP” or contact us directly using the information provided below.

We maintain procedures intended to ensure that SMS communications are sent only to individuals who have provided appropriate consent, in accordance with applicable laws including the Telephone Consumer Protection Act (TCPA).

4. Disclosure of Information

Dubois Auction Company does not sell personal information to third parties. However, we may disclose information to trusted third-party service providers as necessary to operate our business, including but not limited to BidWrangler (our auction platform provider), payment processors, hosting providers, and communication service providers.

We may also disclose personal information where required to do so by law, regulation, legal process, or governmental request, or where such disclosure is necessary to protect the rights, property, or safety of Dubois Auction Company, our users, or others.

5. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. Notwithstanding the foregoing, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure, and we disclaim any guarantee of absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements.

7. User Rights and Choices

You may have the right to access, update, or request deletion of your personal information, subject to applicable legal requirements. You may opt out of marketing emails by using the unsubscribe mechanism included in such communications, and you may opt out of SMS communications by replying “STOP” as described above.

8. Cookies and Tracking Technologies

Our website may utilize cookies and similar tracking technologies to enhance user experience, analyze website usage, and improve our services. You may control the use of cookies through your browser settings; however, disabling cookies may affect certain functionalities of the website.

9. Third-Party Websites

Our website may contain links to third-party websites. Dubois Auction Company does not control and is not responsible for the privacy practices or content of such third-party sites.

10. Children’s Privacy

Our services are not directed to individuals under the age of eighteen (18), and we do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We reserve the right to amend or update this Privacy Policy at any time. Any changes will be effective upon posting to our website, and the “Effective Date” will be revised accordingly.

12. Contact Information

If you have any questions regarding this Privacy Policy or our data practices, please contact:

Dubois Auction Company
4735 LA-15
Winnsboro, LA 71295
(318) 278-0675